COMPANY OVERVIEW

PSTrax is one of the fastest growing software companies in the public service industry.  We are a SaaS solution helping First Responders with their operations checks by offering safer and more efficient rig and inventory tracking. We help automate and streamline the operational aspects of our clients’ jobs – saving agencies, on average, 700% in time and cost savings in the first year alone.

PRIMARY PURPOSE AND FUNCTION

The role of the Outbound Sales Development Representative (OSDR) is to find and screen potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal OSDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The OSDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. They will also be passionate about leveraging technology to support and enhance the operations of first responders. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Proactively generate new sales leads and opportunities by utilizing Hubspot, cold calls, email, and social media.  
• Identify the needs of prospects and suggest appropriate products or services.  
• Build and nurture relationships with prospects and key decision-makers to qualify leads as sales opportunities.  
• Set up meetings or calls between (prospective) customers and sales executives.  
• Work closely with Marketing on outbound warm calling to generate MQAs for ABM and other programs.  
• Drive attendance for webinars and set meetings for conferences/tradeshows.  
• Report weekly, monthly, and quarterly results to the SDR Manager.  
• Develop an understanding of the challenges and needs within the first responder industry.  
• Clearly articulate the value of our product and how PSTrax can address the specific needs of a department/customer.  
• Maintain accurate and detailed records of prospect interactions in our CRM system.  
• Leverage AI tools to streamline workflows, improve processes, and drive data-driven decisions.

KNOWLEDGE, EXPERIENCE AND SKILLS

• Bachelor’s degree (or equivalent) or at least 2 years of relevant work experience  
• Prefer at least one year of experience as a Sales Development Representative, with a track record of achieving sales quotas and exceeding lead targets
• Strong understanding of SaaS-based products  
• Proficiency with Hubspot or other CRM software  
• Self-motivated with a strong sense of initiative  
• Strong time-management skills  
• Strong communication skills via phone and email  
• Proven, creative problem-solving approach and strong analytical skills  
• Experience as a first responder a plus 

ABOUT US

PSTrax was founded in 2009. Our headquarters is in Littleton, Colorado, and we thrive by having a mix of local and remote employees. We are proud to be a founder-operated, majority investment backed company with a top down focus on a culture of support, collaboration, and a healthy work-life balance for our team members. 

Our six core values include:

1. We are passionate and committed to helping our clients
2. We do the right thing and keep our word
3. We strive for excellence, pushing ourselves toward that goal
4. We like to have fun and live well-balanced lives
5. We achieve our goals as a team and help each other
6. We exhibit professionalism and hold ourselves accountable

COMPANY BENEFITS

• Enjoy a job with meaning and purpose serving first responders
• Work with an innovative, fast-growing company where your work makes a direct impact
• Wear multiple hats in an environment where every day is different
• Enjoy team and company-oriented events throughout the year
• Feel secure with fully covered employee health, dental, and vision insurance
• Employer-paid HSA contributions
• Fully funded short-term disability insurance
• Optional life and long-term disability insurance
• 401K with up to 4% company matching
• Monthly internet stipend

COMPENSATION & OTHER IMPORTANT DETAILS

• Start date: ASAP
• Application close: November 20, 2025 at 4pm MT
• Location: Remote
• Annual wage: $90,000 - $97,500 potential OTE (Base + Commission) with uncapped commission potential

PSTrax is committed to being an equal opportunity workplace and an affirmative action employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.